About the opportunity:
Lead role in a new corporate organization designed to perform the customer
set up, credit granting, credit monitoring and portfolio management of clients and
agencies across company business. Accountable for the following areas:
- Maximizing profitable sales by applying corporate credit policy, leveraging automation in routine decision-making and making tough calls in unclear customer situations.
- Day-to-day and longer-term prioritizing of the receivables, aging, and collections work of customers.
- Managing the initial pilot for setting up new customers, granting credit, and collecting major past due receivables.
- Uncovering pilot learning and helping to refine both the organization and process design as needed to build an optimally effective operation.
- Hiring and training a small staff and implementing a department design.
Previous credit management decision making in a centralized environment required.
- Expertise in financial operations and understands the vital components of cash flow management.
- Ability to form strong and effective relationships as well as work closely with and influence senior decision makers at major advertising agencies.
- Skills needed to proactively communicate and collaborate internally and with sales and business offices.
- Ability to analyze and make decisions on an individual customer level as well as a broader portfolio level.
- Willingness and know-how to achieve world class status in effectiveness and efficiency of a shared services organization.
- Degree in accounting or finance required; Graduate degree preferred.
3 most important functional tasks:
- balancing risk & return – maximizing profitability
- improve metrics
- change management – personality to deal with people/customer service
Specific experience
- experience in a similar previous role
- central structure w/affiliates (hotels)
Personality type desired
- enabling staff, no micro manager, strong leader, PROACTIVE
